How to activate a Claro SIM card? Step-by-step guide

Claro is one of the most well-known telecommunications companies in Latin America . It has been operating since 2003, covering areas such as television, music, video, sports, and, of course, both landline and mobile telephony. Due to this specialization, subscribing to Claro's plans and getting a Claro SIM card has become commonplace in Spanish-speaking countries.

With both prepaid and postpaid plans , it's one of the few companies capable of guaranteeing high-quality 4G connections with a generous data allowance. These plans can be customized to meet individual needs, but all require prior activation.

Here we'll explain how to activate a Claro SIM card to use your mobile phone . This step-by-step guide will give you all the instructions you need to activate your card, whether it's prepaid or postpaid, for calls or internet. Everything you need to know to start taking advantage of the services of this well-known telecommunications company in Latin America.

Learn how to activate a Claro SIM card in Colombia

If you live in Colombia and have just bought a Claro SIM card , but you still don't know how to activate your line, then here we will explain each of the necessary steps.

In this case, you need to check if it's postpaid or prepaid, and once you've done that, follow each of these steps:

Activate prepaid SIM

If your Claro mobile line is prepaid, then follow these instructions to activate it:

• The first thing you should do is dial from your mobile *225# and accept Terms and Conditions that appear there.
• Now you're going to have to select the type of identity documentAfter this, you just need to add it without any period between the numbers.
• The next thing is to enter Your full name in the corresponding fields.
• Next, you will have to Add the issue date of your identity document.
• Finally, you're going to receive a confirmation message where it tells you that you can start enjoying all the benefits that Claro has for you.

Activate postpaid SIM

Now you should know that, if your mobile line is postpaid , then you will have to activate it in another way.

To do this, follow each of these steps:

• The first thing you should do is enter SIM card in the slot of your mobile device.
• Once the chip is recognized by the device, then you must Dial *411#.
• In the plastic of the SIM Card You'll find a barcode. That's where they are located. the 17 digitsTherefore, check the number and if everything is correct, press the button. "Send".
• Again you must confirm the serial number entered and wait a few minutes while the SIM card is activated.
• If it does not activate and you receive an error message, you can contact the following number: 01 8000 34500 And that way you will be assisted by a Claro technical service representative who will provide you with the necessary help.

Here's how to activate a Claro SIM card in Mexico

Claro is currently one of the most popular telephone operators in Mexico. If you have purchased a SIM card from this company , but you still don't know how to activate it and start using it, then here we will explain how you can do it.

Through these steps:

Activate prepaid SIM

If your line is prepaid, then you should know that the process is quite simple; you just need to make a phone call and follow each of these steps:

• The first thing you should do is log into the application of “Calls"of your smartphone.
• Once there you're going to write the next code *611# and you press the key "call".
• Next, information will appear on the screen asking you to add a codeTo do this, you must look at the reverse side of SIM card where is it the barcode and there appear 17 digitsYou must add them correctly to your mobile device.
• After writing them down and making sure they are correct, then press the button. “Send” or “Enviar” And again you will have to write the code.
• If you have added it correctly, then you will see on the screen that the Telephone operator It is validating the code. This usually takes a few minutes while they activate the line.
• Once activated, you can then start enjoying everything it has to offer, such as messages, calls and Internet.

Activate postpaid SIM

If your SIM is postpaid , then you should know that the activation process in Mexico is even simpler.

This time you will need to follow these steps:

• Here you're going to have to insert the postpaid chip insert it into your smartphone's slot and wait for it to be recognized.
• Usually this The SIM is automatically recognized, so your line is will activate And you won't have to do anything else. So you can now connect to the Internet, send messages, or make phone calls.

Learn how to activate your Claro SIM card in Chile

If you have a Claro SIM card in Chile and want to activate it to start enjoying the company's services , then here we will explain the procedure to do so depending on whether your line is postpaid or prepaid.

To do this, follow these steps:

Activate prepaid SIM

When you buy your Claro SIM card, it comes wrapped in plastic with a sticker . If you look at the sticker, you'll see two activation codes, usually *2666* or *103# , so you'll need to use the digits shown there.

Therefore, it is important to keep the sticker to perform the procedure that we will show you next:

• The first thing you should do is insert the Claro SIM card into your smartphone in the correct slot.
• Once it's read by your mobile device, you'll then need to log in to "Calls" And there you'll add the code that appears on the sticker and mark it. "call".
• Now a menu will open on your screen where you must Add your RUT.
• After this you will have to Restart the system so that it activates correctly.
• You may be asked the PIN code, This appears on the card where it is located Claro chip inserted.
• Once you've done all this, then your Claro SIM Card It should already be activated and completely ready to use.

It is important that when you buy the chip, you check if it already includes the initial recharge; this will be important so that you can enjoy the service of the telephone operator.

Activate postpaid SIM

For postpaid customers, the process is simpler . Once you have the SIM card, all you have to do is insert it into the terminal, and once it's recognized, the activation process will be automatic. Your plan's minutes, messages, and data will be activated and available for immediate use.

Here's how to activate a Claro SIM card in Argentina

If you live in Argentina and have purchased a Claro SIM card, but you still don't know how to activate it on your smartphone, then here we will explain the steps to follow:

Activate prepaid SIM

If the SIM card you purchased is a prepaid line , then there is a very simple way to activate it, and that is by calling through a number.

To do this, follow each of these instructions:

• The first step will be to log into the app of “Calls"and from there" Dial *234#.
• Now you will have to indicate the ID of the line holder.
• The system will then ask you if you are man or woman.
• Now you're going to have to mark the your Claro phone number.
• The next step will be to answer each one of the questions that appear on your screen so you can validate your identity.
• After that your Claro prepaid line It will be activated correctly and you can start using it.

Activate 4G SIM

If for some reason your SIM card is a Claro 4G card , then you should know that the activation process changes slightly compared to the previous one.

In this case, you will only have to follow each of these steps:

• To begin the procedure you must do a Backup of your team for greater security.
• The next step will be to dial from “Calls” to *746# and click on "Call".
• Next, you will see several on-screen indicatorsTherefore, you should pay close attention to these steps.
• Now you go to reveal your 4G chip.
• In the options menu that appears on your screen, select “Activate onlineKeep in mind that the process may vary slightly depending on whether your mobile phone is Android or iOS.
• The next step is to select the item from "Settings" and then in "Setting".
• To proceed, you must select the button “Mobile networks” on the menu.
• Once there, you will need to select the button that says “Network mode”.
• Next, you will choose the option of “Automatic configuration or LTE".

After this your Claro 4G chip will be active, so you can start enjoying its services.

We'll show you how to activate a Claro SIM card in Peru.

Users in Peru can also complete the activation process themselves; luckily, it's very simple for both postpaid and prepaid lines.

In this case, they will have to perform the following steps:

Activate prepaid SIM

If your line is prepaid, then you will need to follow each of the steps we will mention below:

• Keep in mind that in the case of In Peru, you can activate your chip. through Claro's official appwhich you can download below or by calling (+51) 954305555 or go to one of the nearest offices of the telephone operator.

• So if You have installed the appSo the first thing you should do is log into it.
• Once there you'll have to take a photo of the chip's barcode which you will find on the back of the SIM card.
• The next thing you should do is Enter your ID number and select the option of “Activate a new Claro number".
• In the mode you must select “Activate Claro Prepaid chip”.
• To activate, you need to do one biometric fingerprint validationTherefore, you should take a picture of your thumb.
• They will then send you a confirmation message that your line has been activated.
• Lastly, Insert the Claro chip into your smartphone and it will be ready to use. That's how the process will have been successfully completed.

Activate postpaid SIM

For postpaid customers, the procedure is very similar to that for prepaid customers, so you will need to follow each of these instructions:

• The first step will be to log into the app of “Activate your Claro SIM card"already installed on your mobile."
• Within the mobile application you will have to scan the barcode which is located on the back of the chip.
• The following will be add your ID in the corresponding field.
• Now select the option "Activate a new Claro number".
• In this mode you will have to choose “Activate Claro Postpaid SIM card".
• Here you will have to select the Claro plan that best suits your needs in terms of mobile data, messages and calls.
• After choosing the plan, The system will ask for your personal information. and a bank account with which you will cancel your monthly plan bill.
• To Claro chip activation You will need to validate your biometric fingerprint; to do this, take a photo of your thumb.
• You will receive a confirmation message where they tell you that the line is activated.
• To finish, you will have to insert the Claro chip insert it into your mobile phone's slot and it will be ready to use.

How can I find out the phone number of my Claro SIM card?

When you get a new Claro SIM card, it's very common not to know the number, even though it's usually printed on the SIM card packaging.

But if you've lost it, then you should know that there's another way to find out, and here's how:

In colombia

For Claro customers in Colombia, the process to find out their company phone number will be as follows:

• The first thing you should do is enter the application "Calls" on your mobile phone and there you will write the code: *595# and press the key "Call".
• A screen will open pop-up window with a menu where you will find several options.
• There you must select “Services inquiry”.
• Another window will automatically open where you will select “Balance and number.”
• Finally, it appears in display your balance and at the bottom your number telephone, so you'll just have to write it down.

In Chile

If you are a Claro Chile customer , then you should know that you don't need to have a positive balance to find out your SIM card number.

In this case, you should follow these instructions:

• Enter the option "Calls" from your mobile phone and there you will dial the code MMI *686 or *686# and press the key "Call".
• A pop-up window will immediately open on your screen where you can find your Claro SIM card numberTake note of it and you're all set.

In Mexico

In the case of Claro Mexico, its customers will have several methods to find out their phone number; in this case, we explain each of them.

The first way to find out your Claro number is by phone call, and to do so you will need to follow these steps:

• From the application of "Calls" From your mobile phone you will need to dial Enter the code *222# and press the “Call” button.
• An operator will speak to you there and guide you through several options; in this case Dial 5 first, then 2.
• Now you'll have to wait a few seconds while one appears window or notification where they will tell you the number.

There's another way to do it, but you'll need to have credit on your phone . In this case, call a family member or friend and ask them to give you your phone number.

The other way to do it is through a text message, and in this case it consists of doing the following:

• Go to the SMS app and select one of your contacts.
• send him a message to that person and ask them to send you your return number.
• Therefore, just wait for that person's response and then you'll be able to know your number.

From Argentina

Users in Argentina can also find out their phone number via phone call or text message . Here's how to do it.

If you prefer to do it by phone, then you will have to follow each of these steps:

• The first way is by marking the code *#62# from calls and in a few seconds the number will appear on the screen.
• You can also Dial the code *22#. Here you'll have to wait for the system I sent you a text message with the information.

Now, if you don't want to do it by phone call, then you should send a text message. In this case, follow these steps:

• Enter the app of "Messages" and there click on “Write new” and in recipient writes 779 and in the body of the message "Number". Within minutes of sending it you will receive a return SMS with the requested data.

In Peru

If you are a Claro Peru customer and for some reason you don't remember your company phone number, then you will need to follow each of the steps shown below:

• You need to go to the app of "Messages"And there you go to create new text that You will send the word number to 779.
• Now you'll have to wait a few minutes while your order arrives. message with the information you requested And that way you'll find out.

My Claro SIM card isn't working properly. What are the causes and solutions?

Sometimes your Claro SIM card may not work properly . In these cases, it doesn't necessarily mean that it's damaged, but rather that there are some issues that can be easily resolved.

That's why below we'll show you the most common ones and how you can start solving them:

My Claro SIM card is not receiving or making calls.

It's possible that after activating your Claro SIM card , you're unable to make or receive calls . In very rare cases, this problem might be due to the operator's line being down, but if you've already verified that this isn't the case, then you can try a few things on your phone.

The first thing you should do is put your smartphone in " Airplane Mode " for at least a minute, then turn it back on and check if the problem is resolved. If the problem persists, the next step is to remove the SIM card from the device and reinsert it. It's recommended that you turn the phone off before doing this.

If the problem was with the SIM card reading , then it should be fixed. If the problem persists, you'll need to remove the SIM card again and check that it's not cracked or broken . If it's damaged , you'll have to go to a nearby Claro store and buy a new one.

My Claro SIM card is not connecting to the internet using mobile data.

If your mobile device allows you to make calls and receive and send text messages, but you can't connect to the internet, then you'll need to try a few things. The first thing to do is check that mobile data is turned on. You can also put your device in Airplane Mode or restart it to update the system in case something is blocking the network signal.

If you've done all of this and the error persists, you'll need to check your balance and make sure it's positive. If you have an active data plan , check that you haven't run out of data. If you have, you'll need to top up your balance to continue using the service.

My Claro SIM card won't let me send or receive SMS messages.

Finally, if your phone calls and mobile data are working , but you can't send or receive SMS messages , then you should keep a few things in mind. For this app to work properly, you need to have the latest version installed.

We also recommend checking your plan to see if you still have messages available and if you have a positive balance , as insufficient balance will prevent you from sending or receiving SMS messages. Make sure "Airplane Mode " is not activated; if it is, deactivate it. You can also try restarting your device and sending an SMS ; sometimes this resolves these types of problems.